Liz and Dan made my purchase of a new Dodge Ram truck very easy. It was rather spur of the moment but I was also in need of a new truck. Thanks very much!
Great people to deal with, prompt service and quick turn around.
I can't say enough good things about Jason in the service department! Our truck broke down yesterday and was towed to Rosetown. Jason called me and assured me that we would be taken care of ... and he was on it! It was about -40 this morning AND a Sunday. Jason met us at the dealership, provided us with a truck to take back to Alberta so I could get home to work. It was running, warm, and full of fuel. Thank you Jason!!!!
UPDATE: I want to give credit where credit is due. I've changed my review from 2 to 5 stars. We received a call regarding our concerns and Mainline worked to help rectify this situation. Thank you for taking our concerns seriously, it shows a lot of integrity in your dealership and we appreciate it.. I've debated leaving a review for some time as we are very happy with our purchase however I am very disappointed with the lack of customer service we've received since. The ser...vice department is always very accommodating and helpful but it appears that certain things that were discussed/promised by our sales person were not noted on our file and now we are left without. I am still waiting for a call back on this matter. We had heard great things about Mainline and while our transaction was somewhat smooth, overall I am disappointed and am not certain we'd purchase through them again. See More
The sales representative, Kelly was very helpful in all respects and was very polite. She is very energetic and did a great job in representing @[260273260840903:Mainline Chrysler]. The finance manager, Dan Ruskin also made the sale very easy and responsible for making up my mind about my new vehicle. He would negotiate to an extend and I'm very pleased with this cooperation, being open to some negotiation he did a great job in making the paperwork easy, quick and gave me add...ed confidence in the sale. Special thanks to Keegan as always he answered all my queries & concern quickly and willingly. Mainline Chrysler should be very proud of this dealership and the employees. We will be back! See More
A great big THANK-YOU to the service staff at Mainline Chrysler. Viktoria (Service Advisor) and Mike DeConnick Smith (Sales), went above and beyond to take care of the warranty issues on my 2013 RAM 2500 6.7L Cummins. They got me in on short notice and gave me the use of a loaner truck while repairs were done. They even delivered my truck, back to me in Saskatoon. WOW! Absolutely top notch. Thanks again!
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